How to access films online

Help! I can’t find my confirmation email.

By | August 20th, 2020|

If you bought a Festival Pass, look for an email from ELEVENT SUPPORT <donotreply@mail.goelevent.com>. This email will contain a link to JOIN the CineSend watch portal. If you ordered an individual ticket before the start date of the festival, you will receive an email with the film title and Virtual Access in the subject line from [...]

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The sound quality is not very good. What can I do?

By | August 20th, 2020|

Unfortunately, a lot of us have computers and laptops with very poor speakers. We recommend using headphones (if watching alone) or connecting your device to an external speaker. The majority of the films have subtitles in English. You can also always pause and rewind, if you miss something. If you have concerns about the sound quality, [...]

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How do I watch VLAFF films online?

By | August 20th, 2020|

Much like watching a YouTube video, once you have bought a ticket or pass and are logged in to VLAFF's CineSend watch portal, you just click PLAY and the film will start (available anytime from Aug 27 - Sept 6). You can stop, start and rewind as much as you like. You can also cast the [...]

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